Frequently Asked Questions

Q: Are your bird and hummingbird feeders handmade?
Yes. Every feeder from BirdFeedersRus is hand-assembled in Folsom, California, using USA-made Mason jars, vintage glass plates, and premium feeder components. Each piece is tested for durability, weather-resistance, and leak-proof performance before it leaves our workshop.

Q: What makes your feeders different?
Our feeders combine mid-century vintage glassware (like Anchor Hocking, Cris d’Arques, Federal, and Indiana Glass) with modern, bee-proof, and no-drip bases by Best-1 or Turbine Industries. Every unit is sealed with automotive-grade adhesive and built to handle extreme temperatures — from freezing winters to hot summers.

Q: Do your feeders attract real hummingbirds and songbirds?
Absolutely! The vibrant antique glass colors and refined feeding stations are designed to attract hummingbirds, finches, and other backyard visitors naturally.

🧴 Nectar, Seed & Maintenance

Q: What nectar recipe do you recommend for hummingbirds?
Use a 1 part white sugar to 4 parts water mixture. Do not use honey, artificial sweeteners, or red dye. Stir until dissolved and refill your feeder every 3–5 days (more often in hot weather).

Q: How do I clean my feeder?
Clean your feeder at least once a week using warm water and a gentle brush. For hummingbird feeders, we recommend our Best-1 Cleaning Kit — it includes both a bottle and port brush designed for small feeder openings.

Q: Are your feeders bee-proof and no-drip?
Yes. Most of our hummingbird models use bee-proof ports and drip-free seals. Proper filling and assembly ensure optimal performance.

🌧️ Durability & Materials

Q: Can your feeders handle outdoor weather year-round?
Yes. Each feeder is tested for long-term outdoor use. The adhesives and materials used are resistant to UV rays, moisture, and temperature extremes. For best results, avoid letting nectar freeze or overheat.

Q: Are all parts made in the USA?
We source nearly all components domestically, including jars, feeder bases, and adhesives. Vintage glass plates are authentic USA-made pieces from the mid-1900s. We proudly avoid imported finished goods whenever possible.

Q: Are adhesives or coatings safe for birds?
Yes. We use CA Prop 65-compliant, high-grade sealants that are fully cured and safe for outdoor bird use once assembled.

📦 Orders, Shipping & Returns

Q: How long does it take to receive my order?
Most feeders ship within 3–5 business days, unless otherwise noted. Custom feeders or back-ordered items may take slightly longer. You’ll receive tracking information once shipped.

Q: What is your return policy?
We accept returns within 15 days of delivery (excluding blackout dates like July 9–24). A 20% restocking fee applies, and the buyer covers return shipping. Returned items must be unused and safely repacked to prevent breakage. Once received in good condition, we’ll process your refund promptly.

Q: Can I cancel or modify my order?
Please contact us as soon as possible. Once your order has shipped, we can’t modify or cancel it — but we’ll always do our best to help.

💬 Contact & Support

Q: How do I reach you with questions?
You can message us directly through our Etsy shop (BirdFeedersRusCA) or via our Contact page on BirdFeedersRus.com. We typically respond within 24–48 hours.

Q: Do you sell on Amazon or anywhere else?
No. We only sell through our official website and our Etsy store (BirdFeedersRusCA). Any other listings are not authorized by us.

🌟 Extra Info

Q: Do you offer replacement parts?
Yes — we offer Best-1 and Turbine Industries replacement bases, cleaning brushes, and other accessories. Check our “Parts & Accessories” section on our website.

Q: Can I request a custom feeder?
Occasionally, yes. If you have a favorite vintage plate or color combination, reach out via our Contact form. We’ll confirm if it’s possible based on available materials.

🕊️ Built for the Birds

Each BirdFeedersRus feeder is handcrafted with care, durability, and beauty in mind — because we believe your feathered friends deserve the best.